ECP Maintenance, Thursday, May 10th, 4pm (PST)

An update of the Email Center Pro full-text search index will take place on Thursday, May 10th, at 4:00 p.m. Pacific Time. Service should not be interrupted, but the search function may be slow while the re-indexing is in progress. It may take up to an hour from the start of the re-indexing for the newest messages to appear in search results.

ECP Maintenance, Thursday, April 5th, 4:00pm (PST)

An update of the Email Center Pro full-text search index will take place on Thursday, April 5th, at 4:00 p.m. Pacific Time. Service should not be interrupted, but the search function may be slow while the re-indexing is in progress. It may take up to an hour from the start of the re-indexing for the newest messages to appear in search results.

Mail Server Maintenance, Sunday, April 1st (3:00a.m. EST)

Please note that outbound mail may be delayed up to 20 minutes between the hours of 3:00a.m. — 7:00a.m. (EDT) on Sunday, April 1st, as our upstream mail provider will be performing maintenance on our mail server.

Mail Server Maintenance, Sunday March 4th, (3:00a.m. EST)

Please note that outbound mail may be delayed up to 40 minutes between the hours of 3:00a.m. — 7:00a.m. (Eastern Standard Time) on Sunday, March 4th, as our upstream mail provider will be performing maintenance on our mail server.

ECP Maintenance, March 1, 2012, 4:00pm (PST)

An update of the Email Center Pro full-text search index will take place on Thursday, March 1st, at 4:00 p.m. Pacific Time. Service should not be interrupted, but the search function may be slow while the re-indexing is in progress. It may take up to an hour from the start of the re-indexing for the newest messages to appear in search results.

ECP Maintenance,Thursday, February 2, 4pm (PST)

An update of the Email Center Pro full-text search index will take place on Thursday, February 2nd, at 4:00 p.m. Pacific Time. Service should not be interrupted, but the search function may be slow while the re-indexing is in progress. It may take up to an hour from the start of the re-indexing for the newest messages to appear in search results.

ECP Planned Maintenance, Thurs. Jan. 5th, 4pm (PST)

An update of the Email Center Pro full-text search index will take place on Thursday, January 5th, at 4:00 p.m. Pacific Time. Service should not be interrupted, but the search function may be slow while the re-indexing is in progress. It may up to an hour from the start of the re-indexing for the newest messages to appear in search results.

ECP Planned Maintenance, Saturday, December 10th, 8pm (PST)

Starting this Saturday at 8pm, our technicians will be performing maintenance on the Email Center Pro site. During this maintenance, users may experience a brief period of down time. We apologize for any inconvenience this may cause. The service will be fully operational no later than 9pm (PST). Thank you.

ECP Planned Maintenance, Friday, Oct 28th, 4pm PST

An update of the Email Center Pro full-text search index will take place on Friday, October 28th, at 4:00 p.m. Pacific Time. Service should not be interrupted, but the search function may be slow while the re-indexing is in progress. It may take one or more hours from the start of the re-indexing for the newest messages to appear in search results.

Planned Maintenance, Thursday, Oct. 13th, 4pm (PST)

An update of the Email Center Pro full-text search index will take place on Thursday, October 13th, at 4:00 p.m. Pacific Time. Service should not be interrupted, but the search function may be slow while the re-indexing is in progress. It may take up to an hour from the start of the re-indexing for the newest messages to appear in search results.

Customer Service

1-800-229-7526

customerservice@paloalto.com