This post is about integrating Email Center Pro with your pre-existing administration system. You will learn how to create a URL that, when visited, creates a new email in Email Center Pro with a specific recipient, subject, template, and filled-in Input Fields.

I’ll warn you ahead of time, this post was written for programmers. If you’re an Email Center Pro end user, you probably don’t need to look at this. If you’ve never written a line of code in your life, you’re probably better off just skipping this article or handing it off to someone else.

If you’re the brave sort, keep reading.

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Tags: Email Center Pro, hosted software, shared email, technical, Tips and Tricks, web services
Posted on February 25th, 2009 | 1 Comment »

Email Center Pro was in Portland for the Oregon Association of Broadcasters Conference in early October.

It was a spirited conference with a couple of dynamic speakers who painted a bright future for the broadcasting industry. We can only hope that such positive energy was good for Email Center Pro as well.

The reason we journeyed to the Rose City for the conference was because we’ve built such a strong relationship and use case with radio station KLCC in Eugene, OR. The team at KLCC has done nothing but prove the effectiveness of Email Center Pro as a service, which led us to believe that other broadcasting outlets might benefit from the service as well.

Our booth at the OAB conference received plenty of traffic — despite the less than glamorous display. Check it out below.

Give it up for The National Guard!

Jason Gallic
Product Marketing Manager

Tags: collaborative email, Email, Email Center Pro, palo alto, roller skating, shared email, team, teamwork
Posted on October 25th, 2008 | No Comments »

Today, we let Email Center Pro 2.0 out of the starting gate. Flush with a new user interface and a host of initial enhancements, we firmly believe that we’re offering a service capable of helping to reshape the way users think about work flow, in general, and email, specifically.

And that’s a good thing, because those skates you see over there to the right represent a small component of how strongly we at Palo Alto believe in Email Center Pro. You can skim through the other posts on this blog and find the one related to the “Solidarity Experiment”. The four-wheelers over there are the actual pair being worn to work every day by our VP of Customer Experience, Jake Weatherly.

He’s going to do so until Email Center Pro can claim 4,000 users. He started, as did all of the participants of the experiment, when were at about 2,000 users. Now that we’ve climbed above 2,200, Jake can be heard singing “Y-M-C-A” as he whips around the office as if he was carrying burgers and crinkly fries to the drive-in restaurant customers.

My hunch is that Jake selected “wear roller skates” as his “sacrifice” because he secretly wanted to know what it might be like to go about 7′3″ for six or eight weeks. Interesting that he also bought a very large truck and started drinking Miller Genuine Draft.

Over the coming weeks, as Jake literally spins around the office, and the other participants in this cruel little undertaking suffer as well, Email Center Pro 2.0 will realize a host of new feature packages that elevate it into a rich service capable of providing a solution to a wide swath of communication challenges.

Jason Gallic
Product Marketing Manager
Email Center Pro

Tags: collaborative email, Email, Email Center Pro, palo alto, roller skating, shared email, team, teamwork
Posted on October 15th, 2008 | 1 Comment »