The things that are nice about the growth of Email Center Pro are somewhat obvious:

• More users
• A tad more recognition
• The chance to impact more businesses

The challenges in the face of all that positivity are things like performance optimization and growth management. And the sign of a product or service that’s coming of age is the opportunity to tackle these challenges and emerge from them stronger for it.

Email Center Pro began its first genuine stint of product maturation a few weeks ago when our capacity to serve butted up against the demands of our users.

Quite frankly, it was terrific. The situation allowed us to learn a couple of things:

• We operate very effectively under a bit of duress
• It’s nice to be a SaaS — Internet-hosted — product, as it allows for big buckets of agility
• Focusing on optimization does wonders for Email Center Pro

Email Center Pro undergoes regular performance tuning, but never before had we drilled down on optimization with such laser-like precision. And it’s the users who win as now the service is faster and more responsive then ever before.

Oh, and the last thing we learned is that Email Center Pro has a rocking, passionate team driving it. And that’s a reason to use it, if nothing else convinces you.

Jason Gallic
Product Marketing Manager

Tags: Email, Email Center Pro, emailcenterpro, optimization, performance
Posted on March 17th, 2009 | No Comments »

I’m living a frequently-interrupted, very distracted life, in which ideas and todo items come up and, unless I catch them, get lost, and way too quickly.

I’m enjoying my Email Center Pro solution, which gives me some email addresses I can use to load my lists and brainstorm ideas from whatever email address is most convenient. That includes my iPhone’s email, so I can get to it from almost wherever I am.

You can see that best from this screen shot:

So, for example,

• when it occurred to me — I was waiting for an appointment — that this would be a good blog post, I emailed it to my blog@sample.emailcenterpro.com address (and that’s a fake address, doh).
• And when I remembered, at lunch, that I need to get an appointment for getting the car fixed, I emailed a list to my email at todo@sample.emailcenterpro.com.
• And when I’m working at the computer, take a call, and need to remind myself to call somebody else, I send that one to the calls@ emailcenterpro address.

Each of these special emails is very easy to set up. I don’t have to ask our IT person for a new mailbox on the company server. I just do it in about one minute from the mailboxes tab of the account manager.

So when I want to refer back to these lists, they’re right there in the dashboard of my Email Center Pro email account.

Simple and easy.

– Tim

Tags: calls list, ECP Power Users, Email Center Pro, emailcenterpro, ideas list, tasks list, toto list
Posted on March 10th, 2009 | No Comments »