I have a confession: I hate to read help files.
How could this be? I WRITE help files for a living!
Well, first, they often have so much information it takes forever to wade through it to find what I want, and I’m terribly impatient. Secondly, help authors seem to phrase everything in unexpected ways – if I want to know about ADDING, they talk about SUMS. Harrumph. I’d much rather turn around and ask the expert user sitting next to me a question, in plain English, that cuts right to what I want to do.
Did you know that we’ve tried to give you that quick, expert user answer on every screen of Business Plan Pro?
At the top right of every screen, just below the buttons to close and minimize the program, is a little “How Do I?” button, offering shortcuts to the most common questions our users have. Go ahead and click it; I bet your question is in there.
And since planning involves different tasks, like writing text, projecting financials, printing your plan, etc., the How Do I? button will give you additional task-specific tips when you click it from within a topic, table, or chart.
So there you go. A little digital expert to consult for your quick questions, with quick, easy to follow, simple answers.
Of course, when you’re ready for more complex questions, like the difference between expenses and assets, or whether labor costs for production belong in your Sales Forecast or your Profit and Loss tables, we’ve got that covered in the full Help file.
With features like full-text searching, an Index, and lots of ‘Related Topics’ links, we hope using the Help is easier in our programs than in some software we’ve had to use. But, if you end up using only the built-in Instructions, Wizards, and the occasional How Do I? tip, we won’t blame you.
In fact, we designed it that way.
Tags: Business Plan Pro tips, news, Tips and Tricks
Posted on July 17th, 2009 | No Comments »