Search Improvement Coming June 10th at Noon

As part of our efforts to improve search results, we will be releasing an update to all users of Email Center Pro on Thursday, June 10, 2010, at noon PDT. We do not anticipate any service interuption.

This update changes the default search settings to exclude Spam, Trash, and Deleted email from search results.

If for any reason you need to perform a search which specifically includes these folders, you can still do so:

  •  Click the Search button (top right of your screen) to access detailed searching
  • Click Add Additional Criteria at the top of the screen
  • In the new search criterion, select “Folder” “is” and then select Spam or Trash (if you’re not sure which one to look in, you can select “Folder” “is not” “Inbox”)
  • Click Add Additional Criteria for any other search requirements, like mailbox, body contains a certain word, etc.

You can find more tips on using search, creating Saved Searches, and more by clicking the Help link at the top of your ECP screen.

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