Email Center Pro Tip: Answering the same old question

Consistency

How¬†often do you find yourself typing a response to a customer or affiliate and thinking, “Boy, how many times will I have to explain this?”

Email Center Pro lets you save a response as an email Template, so you can re-use it the next time the same question comes up. It’s more convenient, and because templates are accessible to all users, it helps you make sure everyone is answering the same question in pretty much the same way.

  • Click the Template tab, then New template to create a template from scratch
  • OR, after typing a reply, click the down arrow next to Send and choose Send and Save as Template to create a template based on your reply

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